Frequently Asked Questions

The answers are in 'Manufactured Homes (Residential Parks ) Act 2003'....Regulation of 2017 ....& the Amended Act of 2024. In summary; Residents purchase a home in a village and pay a site fee to keep the home in the village. The resident then enjoys facilities and benefits offered by the Park. No homes in this village meet the criteria to be eligible for the opt in buy back scheme under the act.

You may be entitled to claim rental assistance direct from Centrelink depending on your individual circumstances. The seniors electricity rebate is applicable. Contact your retailer to make this claim. Council may run a home assist program to help with maintenance of your home.

Buyers pay the agreed price of the home with no hidden costs. Sellers pay the Park a sale commission as set out in the act. Buyers pay the monthly site fee detailed in the site agreement from the 1st of the next month following the sale, currently $258.23 Electricity is paid direct to the retailer, water consumption is recovered at cost by the park reading your water meter annually and requesting the amount. 2024 bills ranged from $50 to $450 Home insurance is solely the home owners responsibility. Although this has never happened a special levy, (for example if the residents want to heat the pool and the manager agrees) can be issued equally to all home owners to cover the cost of installation and maintenance. The agreement document you sign that gives you security of tenure will say the annual site fee increase is minimum of 3.5% or CPI whichever is greater.

Unfortunately no. There are many residents who bought a home in torquay waters because it was pet free. These people have site agreements to say this. The manger respects and protects their right, despite what the government says. If you want to keep a pet dog Torquay Waters is not for you.

The village's physical address is 59 to 65 Truro Street Torquay but that is not a postal address. Australia Post delivers to the box at the front of your house so your street address is your postal address. For example a village address may be; A & B Smith 1 Wayamba Way Torquay Qld 4655 or C Jones 10 Kalora Court Torquay Qld 4655

Yes you can have adults and children visitors and stay over guests but you must accompany them to use village facilities such as the pool. Your guests are your responsibility at all times.

Yes but conditionally. Torquay Waters agreements maintain the homes must be owner occupied principal place of residence, However you can rent your home If the village is appointed as property manager. The manger will find and approve tenants, perform monthly inspections and collect the rent and utility recovery.

Council dictate that two homes share a set of bins. One general and one recycle. putting the bins out for collection on Truro street and keeping them clean is the responsibility of your home owners jointly. You may pay for your own Bin if you wish but that is not encouraged. There is a bin wash area located at the North East corner of the village.

Torquay Water is approximately 4 km from both the The Hervey Bay Public and Private Hospitals. The hospitals are across the road from each other. Although Ambulance Queensland have been given the gate code, If you do call an Ambulance it may be wise to open the front gate and direct them to the home.

Yes, but they must be stored on your site and must be on a paved or concrete slab with the location agreed to by your neighbours. There is no long term parking of boats caravans or the like in the visitor car park.

Nothing happens, life continues as normal. If the Village changes ownership, your existing site agreement stays in force so there will be no change. Your tenure and rights are protected by the Manufactured Home (residential parks) Act 2003 and enforced by the Queensland Civil Administerable Tribunal (QCAT).

No is the short answer, but of course there are exceptions to evrything. If what you does not disturb anyone else then approval will be given by the manager.

How to sell your home is detailed in the BUYING & SELLING page, In short you advise the village manager you wish to sell agree the fee and complete a Form 9. The manager does the rest.

NO definitely not! It is not reasonable on your neighbours to invite the public into the village as it disturbs the quiet enjoyment with cars and people coming going and parking anywhere and it is a serious security concern.

If you have any further questions or would like to request an inspection please use the contact options on the home page. We look forward to hearing from you!

Currently weekly fee is $259.00 The agreement document you sign that gives you security of tenure will say the annual site fee increase is minimum of 3.5% or CPI whichever is greater.

Any building work that modify's the foot print of the home needs to be approved in writing by the Village and Council. Generally no fencing is allowed however privacy screens can be approved. Anything that is legal and is agreed to by immediate neighbours and the village manager will be accepted.